Surprise Tourism LLC

The Surprise Tourism DMC, the long-sought dream of a visionary who founded the Surprise Tourism Company in 2018 as a UAE, Oman, and Egypt Destination Management Company, expanded globally in 2022, extending its services to Greece, Italy, Bali, Maldives, Vietnam, and Turkey. Surprise Tourism LLC has won numerous awards for its innovative approach to product design and for providing guests with top-notch service. With Surprise Tourism DMC, you can experience the best of Vacation with our exclusive Holiday packages.

Our Happy Clients

4.9

Based on 110 reviews

review us on

Lizete Santos

12:33 20 Oct 25

Amazing trip, Sam is a wonderful person I enjoy very much my time in Dubai. Everyone should experience this tour there is a lot to see.

Response from the owner 14:33 20 Oct 25

Thank you so much for your wonderful feedback! 🌟 We’re delighted you had an amazing time in Dubai with Sam — he’ll be so happy to hear this! 😊✨

OSCAR A. SERRA

20:28 05 Oct 25

I recently had the pleasure of joining a tour organized by Surprise Tourism Tours, and it was an absolutely remarkable experience from beginning to end. The professionalism and dedication of the team truly stood out, making this journey unforgettable.

A special mention goes to Samar, our professional guide, who made the tour even more exceptional. Samar’s proficiency in Spanish was a huge plus, ensuring that all explanations and stories were clear and engaging. Beyond her expertise, Samar was incredibly kind, attentive, and made me feel welcomed and comfortable throughout the tour.

The tour itself was packed with stunning highlights. The panoramic view of Downtown Dubai was simply breathtaking, showcasing the city’s vibrant and modern skyline. We visited Dubai Marina, where the magnificent Ain Dubai stood as a symbol of architectural brilliance. The stop at Palm Jumeirah Island, with a photo opportunity in front of the iconic Atlantis The Palm Hotel, was another standout moment.

One of my favorite parts was the photostop at the luxurious Burj Al Arab, followed by a visit to Souk Madinat Jumeirah, a charming marketplace that beautifully blends Dubai’s rich culture with its modern flair. The tour concluded with a visit to the Dubai Mall, where we enjoyed a spectacular panoramic view of the majestic Burj Khalifa.

The experience was made even more comfortable with air-conditioned vehicle transfers, and the convenience of pick-up and drop-off from Dubai International Airport (DXB) was a thoughtful touch. Moreover, a personal incident turned into a testament to their excellent service—I mistakenly left my souvenirs in the car, but the team went above and beyond to return them to me after the tour ended. This level of care and attention to detail truly elevated the entire experience.

Surprise Tourism Tours, with the exceptional guidance of Samar, delivered a perfect blend of luxury, culture, and hospitality. I highly recommend their services to anyone looking for a seamless and enriching exploration of Dubai. Thank you, Surprise Tourism Tours, for an unforgettable adventure!

Response from the owner 14:50 20 Oct 25

Thank you for your lovely feedback! 🌟 We’re glad you enjoyed your Dubai tour with Samar

Greg Walczak

16:48 13 Sep 25

The one and only Saad (Sam), the pilot you can trust - from Surprise Tourism provide a piece of mind when you travel to Dubai. Professional, possess deep local knowledge, enthusiastic, energetic, coordinates the itinerary effectively, never late, always helpful, always smiling, always ready to go en extra mile to provide best experience ( he even created a video clip with music for us, from the pictures taken during our 2 days encounter). Thank you Sam, that is fantastic.
Truly very genuine person, great man and excellent tour guide. Our safari excursion was organized to perfection and we will never forget it. Sam knows not only everything about the area, but where to buy, what to buy and helped to find best deals on everything - important for tourists.
Sam, we will miss your guidance,care and friendliness in Abu Dhabi. Like you said " until the next time ".
Thank you.

Celina & Greg W
Canada

Response from the owner 13:53 18 Sep 25

Thank you, Celina & Greg! 🌟 We’re so glad you enjoyed your time with Saad and look forward to welcoming you again soon! 😊✨

Ratnam H

19:46 12 Sep 25

Touring Dubai couldn’t have been any easier. Saad aka Sam has been a wonderful guide to us. He gave pretty good insight into the culture, food and hospitality. Gave us tips about bargaining with local vendors and also helped with haggling.

We will return again for more Dubai 😃

Response from the owner 13:51 18 Sep 25

Thank you so much for your kind words! 🌟 We’re glad you enjoyed your Dubai experience with Saad and look forward to welcoming you again soon! ✨😊

Infinite Travel Adventures

09:33 09 Sep 25

As a travel agent, I'm here to let you know that you will not find a better tour guide than Sam with Surprise Tourism. He went over and beyond to ensure thatour experience was nothing short of extraordinary! I will definitely request him personally as my guide for all future trips to Dubai. Infinite Travel Adventures thanks you for your service and hospitality!

Thanks,
Sam

Response from the owner 04:00 13 Sep 25

Thank you for your valuable words we will look forward to your future trips.

Romance Muhibi

20:24 26 Aug 25

Response from the owner 04:00 13 Sep 25

Thank you 🙏

Temeka Gauss

21:18 10 Jul 25

We recently visited Dubai and had the pleasure of having Saad (aka Sam) as our guide. He was amazing, very knowledgeable, friendly, and went above and beyond to make sure we had a wonderful experience.

Saad gave us great advice and recommendations on where to shop at the Dubai Gold and Spice Souks, and he made sure we were properly dressed for our visit to the Sheikh Zayed Mosque. His attention to detail and care made our trip both smooth and memorable.

We did the Classic Dubai City Tour, which included a drive through the beautiful residential areas of Jumeirah, a stop at the Jumeirah Mosque, a visit to the Al Bastakiya area, and an Abra ride across Dubai Creek to explore the Gold and Spice Souks. We also visited Abu Dhabi Corniche, Marina Mall, Heritage Village, and ended our day at the stunning Louvre Abu Dhabi.

Throughout the tour, Saad shared insights about local culture and customs and happily answered all our questions. His passion for his work and for Dubai really made this tour special.

I highly recommend Saad to anyone visiting Dubai. He made our trip truly unforgettable!

Response from the owner 09:55 12 Jul 25

Thank you so much for your lovely words! 😊 We're so happy to hear you had a great time with Saad — he's truly one of a kind! 🕌✨ We’ll be sure to pass along your kind message to him. Hope to see you again soon in Dubai! 🌆🧡

Elizabeth Rivera

01:09 07 Jul 25

Great company with exceptional staff with experience and knowledge in their fields.

Response from the owner 06:30 07 Jul 25

Thank you so much! We truly appreciate your kind words and support. 😊

Lizmary Maestre

18:22 22 Jun 25

We booked a tour to Abudabí and we had a phenomenal time. Our tour guide Saad made our experience much more enjoyable, he is a terrific guide. Highly recommended !!

Response from the owner 13:46 29 Jun 25

Thank you for your wonderful feedback! 😊 We're so glad you had a phenomenal time in Abu Dhabi and that you enjoyed the tour. We truly appreciate your recommendation and look forward to welcoming you back again soon! 🌟🕌

Marie BeLue

18:33 07 Feb 25

We had an amazing trip. We went down to dubai from my aunties birthday bash six of us, and it was the most incredible and most informative trip that i've ever experienced. It was the most amazing time of our lives. Thank you Sam...

Racquel Erica GIL

13:39 01 Feb 25

First, I wanna start with my private driver. He was the most polite, respectful, accommodating gentlemen ever. He made us feel very comfortable. He was always on time the most delightful person to be around.

Secondly, I want to acknowledge my tour guide Zeba. Her knowledge and wisdom is absolutely exquisite her ability to articulate and share historical and geographical history about Dubai is absolutely stunning. She was equipped in every aspect. There was no gaps. She gave us information starting in 1800s how Dubai came to be a nation to what Dubai is going to be in the future. I love her spirit her love for Dubai and her wisdom and knowledge is just absolutely untouchable.

“I also want to extend my gratitude to the gentleman who led our safari tour. He was incredibly professional, always punctual, and highly knowledgeable. He took care of us with such kindness and attentiveness, ensuring that we felt comfortable and well looked after. His accommodating nature made the experience even more enjoyable, and I truly appreciate his dedication and hospitality.”

chloe bell

07:17 22 Jan 25

Ahmad was the best!!

Henry Hudson

07:13 22 Jan 25

It was fantastic our tour guide Ahmed was very genuine and helpful. He truly looked out for us treating us like family. If we ever go back or can recommend him to anyone we surely will!

George Saab

20:32 16 Jan 25

Today my family and I went on a safari and we had a blast with Ahmed alafifi our tour director and Faysal our driver did a great job guiding us to the best spots in the sand dunes and chose the nice location for pictures plus they made sure to make us comfortable and safe let me assure you that each time I'll visit Dubai I'll call Suprise Tourism and ask for Ahmed since he was courteous, knowledgeable, professional and fun to take us on more desert safaris and other tours around the UAE

Kim L.Brown Kirksey

11:20 24 Dec 24

Exceptional Service from Surprise Tourism

As a travel agent, ensuring that my clients receive top-notch service is my highest priority. Surprise Tourism has consistently exceeded my expectations with their professionalism, efficiency, and attention to detail. Their team goes above and beyond to create seamless and memorable experiences, whether it’s crafting tailored itineraries, arranging unique excursions, or promptly addressing any concerns.

I am particularly impressed by their commitment to excellence and their ability to cater to a diverse range of client needs. Working with Surprise Tourism gives me peace of mind, knowing that my clients will be in great hands and enjoy exceptional service from start to finish.

For any fellow travel agents or travelers looking for reliable and outstanding tourism services, I wholeheartedly recommend Surprise Tourism. Their dedication to creating unforgettable moments is unmatched, and I am confident they will continue to exceed expectations.

Mack Travel Agency Academy

12:15 24 Nov 24

I recently hosted two groups in Egypt with Surprise Tourism, and the experience was nothing short of first-class! From surprise upgrades to all-suite accommodations on the riverboat cruise to the stunningly beautiful hotel, every detail was meticulously planned and executed. The hotel itself deserves an 8-star rating for its exceptional service, elegance, and comfort. Surprise Tourism went above and beyond to ensure a seamless and unforgettable journey for my clients. I highly recommend their services for anyone seeking top-tier travel experiences.

lawrence johnson

10:12 01 Sep 24

We had an amazing time Samara tour guide made sure everything ran smoothly for us. The Dubai City tour as well as the Abu Dhabi tour was amazing. Our transfers and everything were taken care of Sam. We want to thank you for an amazing time and this will not be our last time to Dubai. Thank you so much. Look forward to seeing you in the future my friend 🙏🏿❤️

Loriana Passa

16:52 03 May 24

Yesid Mauricio Quesada

11:32 03 May 24

It was an incredible experience thanks to Surprise Tourism for everything organized, professionalism, super great guides... Recommended

Andrea Davis

17:29 29 Apr 24

I had the pleasure of being guided by Saad Osman (AKA Sam the Man) and I must say, it was an extraordinary experience from start to finish! His extensive knowledge, engaging storytelling, and genuine passion for the sights made every moment memorable. His attention to detail and personalized approach ensured the group saw the best of each location, and his friendly demeanor created a welcoming atmosphere which made the tour truly unforgettable. He also went above and beyond to ensure everyone in the group felt engaged and included.

I highly recommend Saad Osman for an exceptional and enriching travel experience!

Janice Mstravel Anderson

18:09 24 Apr 24

Surprise tourism was great. The entire team was on point from start to finish. They took very good care of us with the airport pickups, excursions, and airport drop-offs. They took care of our every need. 💯

Tiffany Jeffers

17:25 21 Apr 24

We had an absolutely incredible time with Surprise Travel! We brought a large group and they took care of us like VIPs! They arranged everything from the resort to all of the excursions. Our travel guide Saad is now family! We are planning several other vacations with Surprise and we can't wait to travel! Special thank you to Ibrahim for all of your help with arranging our vacation!

Alan Lambshead

15:25 21 Feb 24

We recently used TravelLocal to book a 7-day tour of Dubai before a conference. TravelLocal exceeded our expectations in both the preplanning of the trip and during the trip. They had great suggestions of what to see and do each day and worked everything we had prioritized into the list. They also recommended hotels for our accommodation. They were very detailed and clear and the pricing was great!!!

Their people on the ground in Dubai communicated with us each day on WhatsApp sending all the entrance tickets we needed. We had the same driver and guide each day and they were great!

If you are visiting Dubai some of the must-sees:
Dubai Old Town and New Town, Bastakia area - the Souks (markets), take an Abar boat ride across the river, the Miracle Garden, Global Village, Dhow Cruise, Burj Khalifa (tallest building in the world), Dubai Mall and Fountain show, the Marina. Do a day trip to Al Ain (make sure they take you to the camel market) and to Abu Dhabi the capital.

We found Dubai very safe and you can drink the water. The people are friendly but they do ask that you dress respectfully (shoulders and knees covered for women and no t-shirts with rude comments or pictures) We found some Europeans wearing skimpy clothing.

I would definitely use TravelLocal for our next trip!!

Antony Iskander

10:48 08 Feb 24

Quick and nice service for visit visa

Salome Mwenda

14:42 01 Feb 24

My experience in Dubai was ecstatic! From arrival to the last day. Ibrahim did an amazing job! We had an experience of a lifetime in Dubai and Abu Dhabi! We visited the yas Waterworld, Ferrari yas island, amazing shopping malls, Burj Khalifa, the fountain, palm Jumeirah, desert safaris, frame, miracle garden and many more. I can attest the best company to go with would be Ibrahim Surprise tour company. The tour guides are amazing and experienced. I also found them to be very patient. Hotel choice was the best! So much to say about Ibrahim!

Fahmida Choudhury

08:12 23 Jan 24

Second visit to Dubai with Surprise.
This time I wanted a more cultural tour of some of the other places in UAE, including Fujaira and Al Ain.
Stephen, from Surprise, put together a good itinerary which met my needs and I absolutely loved it!
Many of my meals were included.
Within Dubai I also visited Global Village, Miracle Garden and Aya Universe.
Would definitely recommend having gold cappuccino at The Palace of the Emirates and visiting Qasr Al Watan in Abu Dhabi.
My driver Hussain was also really good.
I am planning my next trip already!

David Yee

14:35 02 Jan 24

Good experience and have a great trips. Thank you

Ashley Hall

21:20 31 Oct 23

Sam was an EXCELLENT tour guide. He took good care of us and we had the VIP experience everywhere we went. Highly recommend👍🏾👍🏾

04:31 17 Sep 23

Strong and very nice company. I make a tour at Abu Dhabi with this company and with Ahmad guide, all perfect. I recomend. Thank you for your disponibility and professionalisme.